Ballantyne and Bailey Mediation Services

Brand logo. Decorative only.

Welcome to Ballantyne and Bailey Mediation Services!  We are your go-to experts for conflict resolution, leadership development, and professional mediation services tailored to your business style. From workplace mediations to family and community conflicts, we provide comprehensive solutions to help you achieve harmony and understanding. We are active members of the Civil Mediation Council.

We also offer a range of specialised training programs that can help aspiring mediators become accredited professionals, equipped to handle a variety of mediation scenarios with skill and empathy.  

If you are dealing with performance issues or attendance challenges, we have the tools to help without the drama.  Our engaging sessions cater to all levels of management, ensuring your team thrives while maintaining a positive and a harmonious workplace environment.

Ready to transform tension into tranquillity? Reach out to us today and let's embark on a journey towards conflict resolution and positive change.

At the heart of what we do is our commitment to tailoring our services to fit your unique needs.  We are here to provide trusted, impartial, and confidential support to individuals facing or struggling with conflict.  Explore our diverse range of services below, all of which can be personalised to match your specific situation

Our Services


  • Peer mediation is a conflict resolution process in which trained students help their peers resolve disputes and conflicts.

    Implementing peer mediation in schools is a proactive approach to promoting a positive school environment, empowering students, and teaching them essential life skills that will serve them and their peers well in their personal and professional lives.

    Benefits of implementing peer mediation services in schools:

    Conflict Resolution Skills

    Reduction in Bullying

    Improved Communication

    Positive School Climate

    Lower Suspension and Disciplinary Actions

    Teacher Time Savings

    Training in Empathy

    Conflict Prevention

    Long-Term Resolution

    Inclusivity

    We work with schools to implement a peer mediation strategy and also deliver training and engagement sessions for staff and students.

  • Conflict in the workplace costs UK employers £28.5 Billion every year. Workplace conflicts and disputes can negatively impact employee morale, productivity, and overall organizational harmony. Workplace mediation is a proven and effective method for resolving these conflicts in a fair and impartial manner. Our workplace mediation services offer a structured and confidential process that facilitates open communication, understanding, and agreement between parties in conflict.

    Benefits of Our Workplace Mediation Services:

    Confidentiality: All mediation sessions and information shared during the process are strictly confidential, providing a safe environment for open communication.

    Cost-Effective: Compared to litigation or other dispute resolution methods, workplace mediation is a more cost-effective option, saving both time and resources for all parties involved.

    Enhanced Relationships: Mediation promotes understanding, empathy, and collaboration, leading to improved relationships among employees and teams.

    Empowerment: Workplace mediation empowers individuals by giving them a voice in resolving their conflicts and actively participating in the decision-making process.

    Productivity and Retention: By resolving conflicts swiftly and effectively, workplace mediation helps maintain employee morale, productivity, and retention rates.

  • Our Conversation Facilitation service is designed to create a safe space to nurture meaningful and productive conversations around conflict. We understand the importance of effective communication and creating the right environment for change. Our facilitators are skilled in creating a supportive and inclusive environment where participants can engage in open discussions and work towards solutions.

  • Our Family Conflict Mediator service provides professional and compassionate assistance to families experiencing conflicts and disputes. We understand that family conflicts can be emotionally challenging, which is why our highly trained mediators are dedicated to helping families find peaceful resolutions and foster healthy communication.

    Our goal is to ensure that the solutions reached during mediation are sustainable and that families have the necessary tools to navigate future conflicts successfully. We offer follow up sessions and ongoing support where required.

  • Our Neighbour Relations Service, is dedicated to facilitating amicable resolutions and restoring peaceful relations among neighbours. Our services are founded on principles of fairness, confidentiality, and respect. We strive to create an environment where all parties feel heard, understood, and supported as we work together to find mutually beneficial solutions.

  • We prioritise active and empathetic listening to support individuals in expressing their thoughts, emotions, and concerns. Our dedicated team of trained professionals is committed to creating a safe and confidential space for you to be heard and understood. Whether you’re seeking emotional support, a sounding board, or simply someone to listen without judgment, our service is here to help.

    We adopt a non-directive approach, meaning we won’t provide advice or impose solutions. Instead, we encourage self-reflection and personal growth by helping you explore your thoughts, feelings, and potential solutions independently.

  • Peer Mediation training Schools - NCRSS Accredited (Group)

    Peer Mediation Delivery - NCRSS Accredited (Group)

    Peer Mediation resources

    Mediation training(group/Individual)

    Effective Conflict Resolution training (group/Individual)

    Leadership Coaching (group/Individual)

    Difficult Conversations training (group/Individual)

    How to effectively motivate and engage (group/Individual)

Contact

  • "I was struggling to address an ongoing, escalating conflict within my team. I decided to reach out to Ballantyne & Bailey. They were easy to engage with and really wanted to understand the issue and history of the dispute. Providing great insight and advice from the outset. They supported an open, honest and safe conversation which enabled us to not only resolve the issue but also provided us with tools to prevent or resolve future conflicts earlier. Their impact on our team's dynamics has been truly transformative."

  • "Our organisation's experience with Ballantyne & Bailey Mediation Services was nothing short of exceptional. They not only helped us to resolve immediate conflicts but also helped us build stronger communication and conflict resolution skills across the leadership teams. I highly recommend their services to any company looking to improve workplace relations."